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Our privacy policy

Cyclotron, Inc. (“Cyclotron”, “Company”, “we” or “us”) is committed to the privacy of our clients, website visitors, and users of our applications, products, and services. This privacy policy (“Privacy Policy”) discloses what information is gathered about visitors to our website (“Website”) and users of our applications, products and services (collectively the “Service(s)”), however accessed, and how that information is used. Cyclotron owns and operates the Website and Services, and we use the personal information we receive from them as described below.

By using the Website and/or Services or sharing your information with us, you consent to and accept the privacy practices described in this Privacy Policy.

Cyclotron is committed to protecting your personal privacy as you visit our Website and/or Service. Accordingly, this Privacy Policy informs you how we collect and use your information on our Website and through our Services.

We obtain and process personal information in different capacities. When you provide us with your information directly, we serve as a data controller and we determine how personal data will be utilized, in accordance with this Privacy Policy. When we process personal information provided by customers using our Services (“Clients”), we are a data processor or service provider, and we only process personal information on behalf and on the instruction of our Clients, who are data controllers or the business collecting that information. Our Clients are responsible for providing the relevant individuals with the necessary information with respect to the use of the individuals’ personal information and gaining all necessary permissions. Cyclotron is not responsible for our Clients’ processing and use of your information in our Services.

Information we may collect from you depends on whether you are visiting our website, inquiring about being a customer, placing an order, responding to a survey request, or using our Services. We collect personal information such as your name, company or organization name, address, e-mail address, and phone number when you register on the Website, create an account, enroll in our services, or provide that information to a Cyclotron representative over the phone. On website pages that collect personal information, we specifically indicate what information is required in order to provide you with the information, product, or service you have requested.

When you visit our Website, we gather information including page requests (URL requests), time of your visit, your IP address, operating system, web browser software, and any cookies which were set during a previous visit to our site. IP address information is not distributed to third parties. We use this information to improve your overall experience. We use cookies to help with navigation through our web pages; they are not used to gather any personal information about users.

Services may utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. If you consent to the Service’s utilization of location services, your device may use GPS, Bluetooth, and your IP Address, along with Wi-Fi and cell tower locations, and other technologies to determine whether your device is within a geolocation area. This location data is utilized to initiate notifications desired to be received only by devices located in a specified geolocation area. We do not maintain a history of the location of a device, only where your device is at any given moment. Should you choose to disable location services, you will not receive such notifications intended for a specified geolocation and we will not be enabled to collect your device location.

The information you provide to us is primarily used to help us better serve you. We process your personal information to perform our contractual obligations to you to provide you Services and also based on our legitimate interests to provide our Services and Site to you. We also use that information to deliver you or contact you about the requested products/services or information. We may also use your personal information to provide important information about products or services that you are using, including security risks and updates. Additionally, we may send you information about new products and services or upcoming events that may be of relevant interest to you. If you do not want to receive such marketing communications from us in the future, we will provide an Opt-out link or you can let us know by e-mailing or mailing us at the below respective addresses and telling us the name and addresses that you would like removed for those communications. Cyclotron and its service providers generally process information in the United States. Your information may be processed in countries other than your country of residence and may be transferred to and processed within the United States.

Also, as noted above, when we are a data processor, we will only process information in accordance with the instructions of our Clients.

Cyclotron limits the release of information and we require privacy protections in our business relationships. We may share your personal information when required by law, or with third parties that perform functions on our behalf or for whom we perform services. We may also share information in order to protect the interests of individuals or in connection with a sale of our business or a merger or acquisition.

The length of time we keep your information depends on the purpose for which we collected that information and how it is used or being used. We will not keep your personal information for longer than necessary for our business purposes and as required by our information technology systems or to meet legal requirements.

A cookie is an element of data that a website can send to your browser, which is then stored on your system. A cookie is useful for having the browser remember specific information across several pages or between visits to a website. A cookie does not store personally identifiable information or any sensitive information. Also, our site does not read any information stored in cookies given to you from other websites, except in cases where the other website is a provider of information or functionality within our website and that cookie is necessary to make our website function correctly.

Our website makes use of cookies in the following categories and purposes and we may offer a tool to limit use of cookies, which could change your experience and ability to access certain services or functions:

  • Essential Cookies – these cookies are always active and strictly necessary to provide you with services available through Cyclotron sites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Cyclotron sites, you cannot refuse them without impacting how Cyclotron sites function.

  • Performance and Function Cookies – these cookies are used to enhance the performance and functions of our Cyclotron sites. They help us to know which pages are the most and least popular and to see how visitors move around the Cyclotron sites. All information these cookies collect is aggregated. Although important to us, these cookies are non-essential to the use of the Cyclotron sites. However, without these cookies, certain functionality may become unavailable.

  • Analytics and Customization Cookies – these cookies collect information that is used either in aggregate form to help us understand how our Cyclotron sites are being used or how effective our marketing campaigns are, or to help us customize Cyclotron sites and application for you in order to enhance your experience. These cookies may be set by us or by third-party providers whose services we have added to our pages.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. In order to provide you with the best possible experience while visiting our websites, enable cookies within your browser.

Cyclotron enables you to have control over the accuracy of your personal information. You can delete or change your personal information with us at any time by contacting us via a method described under “Contact Us” below. You also have the right to file a complaint relating to the handling of your personal data. When Cyclotron is acting as a processor, these requests should be made to the data controller, Cyclotron’s Client, and if they are made to Cyclotron instead, we will refer them to the data controller for handling.

Third parties may collect information about you across different web sites, including our website. We do not currently utilize the capability to respond to web browser do not track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of this information.

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